Effective Date: April 2026
This Privacy Policy describes how FreezonEra we collects, uses, discloses, and protects your personal data when you visit our website or engage with our services.
We are committed to ensuring that your privacy is protected in accordance with applicable data protection laws and international best practices.
1. Data Controller
FreezonEra is the data controller responsible for your personal data.
Contact Details:
Email: info@freezonera.com
Phone: +971 52 762 8456
Address: Block C, VL02-120, SRTIP Business Centre, Sharjah, United Arab Emirates
2. Personal Data We Collect
We may collect and process the following categories of personal data:
a. Information You Provide
- Full name
- Email address
- Phone number
- Company name and business details
- Any information submitted through forms or communications
b. Automatically Collected Data
- IP address
- Device and browser type
- Pages visited and interaction data
3. Legal Basis for Processing (GDPR-Aligned)
We process your personal data under the following legal bases:
- Consent – when you submit a form or opt in
- Legitimate Interests – to improve our services and respond to inquiries
- Contractual Necessity – to provide requested services
- Legal Obligations – where required by law
4. How We Use Your Data
We use your personal data to:
- Respond to inquiries and provide consultation services
- Process and manage business setup requests
- Improve website functionality and user experience
- Send service-related communications
- Send marketing communications (only with your consent)
5. Data Sharing and Disclosure
We do not sell your personal data.
We may share your data with:
- Internal staff and consultants
- Trusted service providers (e.g., CRM, hosting providers)
- Government authorities, if legally required
All third parties are obligated to maintain confidentiality and data security.
6. International Data Transfers
As we serve international clients, your data may be transferred and processed outside your country of residence.
We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
7. Data Retention
We retain personal data only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, accounting, or reporting obligations
8. Data Security
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, misuse, or disclosure.
9. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Right to access your personal data
- Right to rectify inaccurate data
- Right to request deletion (“right to be forgotten”)
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent at any time
To exercise your rights, contact us at info@freezonera.com.
10. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance user experience
- Analyze website traffic
- Improve our services
You can manage cookie preferences through your browser settings.
11. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of such websites.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
13. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:
FreezonEra
Email: info@freezonera.com
Phone: +971 52 762 8456
Address: Block C, VL02-120, SRTIP Business Centre, Sharjah, UAE